FAQ

Terms, Conditions and Policies

What is your return policy?

We offer a 100% satisfaction guarantee in regards to the workmanship and quality of materials used to produce your gallery wrap. If you are not completely satisfied with your canvas, or if it arrives damaged we’ll fix the problem as fast as possible.

Orders with custom sizes or images are non-refundable.

You can return your canvas for an exchange or refund within 30 days from the date of shipment.

What is your privacy policy?

Your privacy is very important to us and we are committed to respecting it on this site. We will maintain the confidentiality of your sensitive information in accordance with our Privacy Policy. We may change this policy from time to time, and if we do we will provide notice on this site.

Is this site secure?

We use a secure server  – Paypal – for all the transactions involving sensitive information. A secure server guarantees the privacy of data transmitted through the Internet, including credit card information, through an SSL protocol that encrypts the information.

What should I know about copyrights?

What is a copyright?

A copyright gives its owner the right to copy, distribute, publicly display or create derivative works from the original work. A copyright also gives its owner the right to license those rights to others.

How do I know if the image Iorder is protected by copyright?

We have taken care to ensure that all images on this site are in the public-domain. ESA/Hubble images, videos and web texts are released under the Creative Commons Attribution 3.0 Unported license and are on a non-exclusive basis be reproduced without fee provided we clearly and visibly credit.

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